If the Connection Status shows Connected and IP address is not 0.0.0.0, please refer to this FAQ. Then please insert the SIM card into the 4G Mobile Wi-Fi and refer to the instruction here to login the web management page of the MiFi device first, check the “ Connection Status” and “ IP Address” on Status page. Preparation: Please make sure your SIM card works fine when inserted into other 4G device or mobile phone, and make sure it allows to share internet access to multiple devices and not locked to specific phone or 4G device. Note: This article is applied in the following situation: you can connect to the wireless network of 4G Mobile Wi-Fi, but none of your devices can get internet access and you might see the following icon on your computer.
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